Terms of service

Terms of Service

Welcome to Sleepover by smr. By accessing or using this website, you agree to comply with and be bound by the following Terms of Service.

Throughout the site, the terms “we”, “us” and “our” refer to Sleepover by smr.

Online Store Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.

You agree not to use our products or website for any illegal or unauthorized purpose.

Products and Product Information

We strive to display our products and colors as accurately as possible. However, actual colors may vary slightly depending on your device screen settings.

We reserve the right to:

modify or discontinue products at any time
limit quantities of any products
update product information, pricing, or availability without prior notice

All products are subject to availability.

Orders

After placing an order, you will receive an order confirmation by email or phone.

We reserve the right to refuse or cancel any order in cases including but not limited to:

suspected fraudulent activity
incorrect pricing or stock errors
incomplete or inaccurate customer information

If your order is cancelled, we will attempt to notify you using the contact information provided.

Prices and Payments

All prices on the website are listed in EUR (€).

Payment is currently accepted via:

Cash on Delivery (Наложен платеж)

Customers pay for their order upon delivery by the courier service.

Shipping costs are calculated during checkout and may vary depending on the delivery location and courier service.

Shipping and Delivery

We deliver orders within Bulgaria through third-party courier services.

Estimated delivery times are provided for convenience and may vary depending on the courier and location.

Sleepover by smr is not responsible for delays caused by courier companies, force majeure events, or circumstances beyond our control.

Returns and Refunds

Customers have the right to return products within 14 days of receiving their order, in accordance with applicable European Union consumer protection laws.

Returned items must:

be unworn and unused
include original tags and packaging
be in resellable condition

For more information, please review our Return & Refund Policy.

Intellectual Property

All content on this website, including but not limited to:

logos
branding
images
product photos
graphics
text
website design

is the property of Sleepover by smr and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

We are not liable for:

indirect or consequential damages
delivery delays caused by couriers
temporary website interruptions
inaccuracies caused by technical issues beyond our control

Our maximum liability for any claim related to a purchase shall not exceed the amount paid for the product.

Privacy

Any personal information submitted through this website is handled in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon publication on the website.